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Exclusive Access



WHAT IS EXCLUSIVE ACCESS

Digital Course Materials delivered directly to you through Blackboard for a discounted price.

Exclusive Access content varies between eBooks and Access Codes. To be able to determine if your materials is an eBook or an Access Code, the description on our website will state either Exclusive eBook or Exclusive Code.

Exclusive eBooks is an interacitve digital version of the textbooks. The interactive digital version offers highlighting, note taking, word search and study tools.

Exclusive Code is an Access Code, which includes your eBook and required materials for your course including homework assignment.

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HOW DOES IT WORK?

A discounted textbook fee is added into your tuition and fees and available through Blackboard on the first class day.
Below is an Informational Video:




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PRINT OPTIONS

Several of the Exclusive Access courses offer a discounted binder edition as a print upgrade, ranging in price between $20 and $50. Students are only eligible to purchase the discounted binder edition if they do not Opt Out of their Exclusive Access content. If a discounted binder edition is available, it will be listed on our textbook website as Exclusive Upgrade and be listed as optional.

If a discounted binder edition is not available, the printed textbook will be listed as a substitution.

Discounted binder editions for the most part are not available for Exclusive eBooks. Most Exclusive Access Codes will have a discounted binder edition available.

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HOW DO I OPT OUT?

You may opt out of purchasing your Exclusive Access content through the Census date, directly within Blackboard. A credit will be posted to your student account within 5 business days and a refund* will be issued as soon as possible. (For questions on your refund status, please wait 7 business days from the census date, and then you may contact the Business Office at businessofc@ntcc.edu)

By Opting out of your Exclusive Access content, you will lose access to your course materials and in several cases the ability to submit your homework assignments. Before opting out it is Highly Encouraged, you have already procured the required materials for your course.

A note from your instructor:

"The Courses materials are required for your class and are essential in your success!"

Once, you have successfully opted out you should see the below message on your Blackboard course material's site:

"You are currently opted out of the required materials for this course..."
Below is an example of the screen you will see:


Exclusive Opt Out

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TROUBLESHOOTING

If you are receiving an Error screen when clicking on the link in Blackboard, try using a different web browser, Google Chrome is highly recommended.

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Contact Support

Contact us anytime with questions or concerns via email at: ntaylor@ntcc.edu. You can also contact our customer service department at: 903-434-8150

Technical Issues:

Contact assistance at help@redshelf.com

Access Code Issues:

If you have accessed your Exclusive Access Code, and you are, having a problem on the publisher website (McGraw – Connect Codes, Cengage – MindTap & WebAssign Codes, Pearson – MyLabs & Mastering) you will need to contact Technical Support with these vendors:

McGraw Hill – Connect Codes
1-800-331-5094
Option: 2, 2, then 1

Cengage – MindTap & WebAssign Codes
1-800-354-9706
Option: 1

Pearson – MyLabs & Mastering
1-800-677-6337

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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